Skip to main content

Installing the Service Manager Self Service Portal (SSP) on Windows Server 2012 R2

When Microsoft released System Center 2012 R2 Service Manager in October 2013, I was quite suprised that the server the webparts for the Self Service Portal only were supported on SharePoint 2010. At that time, installing SharePoint 2010 was only supported on Windows Server 2008 R2.

Luckely somewhere around May 2014 Microsoft released Service Pack 2 for SharePoint 2010 allowing the installation of SharePoint 2010 on top of Windows Server 2012 R2. Support statement was made in KB2724471: SharePoint 2010 support for Windows Server 2012 and Windows Server 2012 R2. And also Microsoft supports running the SharePoint Web Part on top of Windows Server 2012 R2 as stated in the Software Requirements for System Center 2012 – Service Manager. Installing the SharePoint web parts on SharePoint 2013 still isn’t supported, let’s hope a future update will bring this support, and that hopefully in the next version of the product we have another solution which is pure HTML based.Read More

SCSM 2012: Failed to execute Submit Operation, event id 26319

At a customer of mine a issue with Incident Requests in System Center 2012 R2 Service Manager was reported. Some users reported that they received the error:”Failed to execute Submit operation. Fix the reported error before… – The user <domain>\<accountname>  does not have sufficient permission to perform the operation.

image

Full error in the console was:

Read More