Technical Blog of Kenneth van Surksum

SCSM 2012: Failed to execute Submit Operation, event id 26319

At a customer of mine a issue with Incident Requests in System Center 2012 R2 Service Manager was reported. Some users reported that they received the error:”Failed to execute Submit operation. Fix the reported error before… – The user <domain>\<accountname>  does not have sufficient permission to perform the operation.

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Full error in the console was:

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Next WMUG NL Webinar announced with Johan Arwidmark

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Last week we announced our next Windows Management User Group Netherlands Webinar. On May the 6th we have invited Enterprise Client Management MVPs Johan Arwidmark to talk with us about OSD – MDT 2013 & ConfigMgr 2012 R2 highlights.

Johan Arwidmark is the Chief Technical Architect with Knowledge Factory. He is a consultant, author and all-around geek specializing in Systems Management and Enterprise Windows Deployment Solutions.

In addition to his consulting role, Johan present trainings and speaks at several conferences each year, including TechEd around the world. He is also actively involved in communities like deploymentresearch.com and myitforum.com, and he has been awarded Microsoft Most Valuable Professional (MVP) for eight years.

Johan is known for an energetic and humorous style, tackling complex concepts using simple “Real World” scenarios and lots of live demos. His areas of expertise include: Enterprise Windows Deployment Tools and Solutions, ConfigMgr, MDT, WinPE, USMT, and WDS.

See for more information our WMUG NL website: http://wmug.nl/2014/04/08/wmug-nl-webinar-3-2014-osd-mdt-2013-configmgr-2012-r2-highlights-hosted-by-johan-arwidmark/

Next WMUG NL meeting announced with Kent Agerlund and Brian Mason

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Last week we announced our next Windows Management User Group Netherlands meeting. On May the 22nd we have invited Enterprise Client Management MVPs Kent Agerlund and Brian Mason to talk with us about Patch Management.

Kent is joining us from Denmark to talk with us about third party software updates with System Center 2012 R2 Configuration Manager. Kent works for Coretech and travels around the world to do consulting jobs, teach people everything about Enterprise Client Management and speaks on conferences like TechEd, IT/Dev Connections and the Microsoft Management Summit.

Brian works for a large financial services company called Wells Fargo in the United States of America. Brian manages with his team more than 360.000 clients. He will learn us the do’s and don’t about Software Updates (via Configuration Manager) in a real enterprise environment. Brian speaks a lot at his user group and spoke in the past at conferences like the Microsoft Management Summit.

See for more information our WMUG NL website: http://wmug.nl/2014/04/08/22-mei-wmug-nl-bijeenkomst-3-2014-patch-management-software-updates/

Implementing RBAC in System Center 2012 R2 Service Manager

This blogpost will detail my experiences and insights gained from implementing Role Based Access Control (RBAC) in a System Center 2012 R2 Service Manager environment.

Overview:

After installing Service Manager a couple of so called User Roles are created:

  • Report User
  • End User
  • Read-Only Operator
  • Activity Implementer
  • Change Initiator
  • Incident Resolver
  • Problem Analyst
  • Change Manager
  • Advanced Operator
  • Author
  • Workflow
  • Administrator

In its simplest form you should simply add Active Directory groups to one of the groups above and users member of that group will receive the corresponding rights. Microsoft has outlined what each User Role profile can do in the following article on TechNet: Appendix A – List of User Role Profiles in System Center 2012 – Service Manager – http://technet.microsoft.com/en-us/library/hh495625.aspx

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WMUG NL Meeting on subject Monitoring on the 12th of February

On Wednesday evening the 12th of February the Windows Management User Group Netherlands is organizing a new event. This time the subject throughout the evening will be monitoring, and for this we have found three excellent and knowledgeable speakers on the monitoring subject.

We start with Stefan Stranger, who will talk about using PowerShell with System Center 2012 R2 Operations Manager. Second Dieter Wijckmans who comes all the way from Belgium will talk about monitoring applications which reside in the cloud. And third we have Dennis Rietvink from Savision who is going to talk about Business Service Management for System Center Operations Manager.

This evening our host will be VXCompany in Baarn. You can find more information about the event on the WMUG NL homepage here:  http://wmug.nl/2014/01/30/programma-wmug-bijeenkomst-12-februari-bekend/. We hope to meet you there !

Event: Dutch VMware User Group conference on March 6th

On the 6th of March, the Dutch VMware User Group, which is a subsidairy of the global VMware User Group organizes a conference in the Netherlands. The conference which starts at 8:30 and end at 17:30 will be held in Conferenciecentrum 1931, in Den Bosch. The keynote of the event will be hosted by Brian Gammage, who is Chief Market Technologist at VMware. Other sessions will be hosted by well respected VMware community members like

At this event I will also host a session on how you can monitor your VMware environment when you are already using Microsoft System Center Operations Manager. I will do a dual presentation togeter with Marnix Wolf, who is a Microsoft MVP for cloud and datacenter management and a well respected community member as well. Marnix and I are both founding members of the Windows Management User Group Netherlands. Our session starts at 16:45 and ends at 17:30 and we hope to see you there.

Configuring Group Policies for your ConfigMgr Servers

Disclaimer: Please test and validate this in your test environment, don’t take the information i provide for granted. This article describes a method to determine correct settings and doesn’t supply the answer to your specific environment !

When you are installing System Center Configuration Manager (ConfigMgr) in environments where group policies are used to control the User Rights Assignment and Security Options security settings of the Servers, you have to be extra carefull.

You can expect some strange behavior after the installation because when the companies policy is applied again, it removes some entries made by either the prerequisite installation (roles and features) and installation of ConfigMgr itself, and this can result in some interesting scenario’s. Therefore my advise would be:

If you know the environment in which you are going to install ConfigMgr in, has a lot of restricing group policies make sure you do the installation of ConfigMgr while the servers are member of an OU with minimal policies applied.

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System Center 2012 R2 Configuration Manager prerequisite overview on Windows Server 2012 R2

Before you can start installing System Center 2012 R2 Configuration Manager in your environment you have to install the servers with an OS and configure its roles and features. While the Site System Installation Wizard now provides the option to configure some of the roles and features when not installed, I prefer to setup my environment upfront so that the Prerequisite Checker doesn’t give any Errors or Warnings to start with. My ex-collegue Tom Klaver already documenten the settings once for installing ConfigMgr 2012 RTM on Windows Server 2008 R2 – but since some things changed in the meantime i decided to update the spreadsheat to reflect installing System Center 2012 R2 Configuration manager on top of Windows Server 2012 R2. This information is coming from the following documentation on TechNet – Supported Configurations for Configuration Manager via: http://technet.microsoft.com/en-us/library/gg682077.aspx#BKMK_Win2k12SiteSystemPrereqs READ MORE »

Some things to consider before installing the ConfigMgr database on a SQL cluster

Note: I’ve already posted this article a while ago, but since my ex-employer decided to whipe the whole website without asking me if I would like a backup it got lost. Therefore i decided to place it here again. Note that this is still valid for ConfigMgr 2012 installations, i’ve modified the article to reflect that.

The System Center Configuration Manager (ConfigMgr) database can be installed on a clustered SQL Server, some things work different though compared to installing ConfigMgr on a normal SQL server installation, and you should be aware of them before starting your installation.

To summarize in front, what you should take into account before starting your installation:

  1. Make sure that the SQL administrators are aware that during installation extra righs are needed and that after installation the Site server must stay local administrator on the cluster nodes
  2. Make sure that the SQL administrators are aware of the fact that ConfigMgr will install a service on the Cluster Nodes, which is used for creating the backup using VSS
  3. Make sure that each shared cluster disk contains a no_sms_on_drive.sms file on the disk
  4. Configure the Site Backup tasks, so that it is either configured to backup to an UNC path or a drive which is suitable for storing the backup files on both the site server and the cluster nodes using the “Different Paths for the Site Backup and Database backup” option

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