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Course: 20533C – Implementing Microsoft Azure Infrastructure Solutions–Study reference

While teaching the 20533C course to students I provide them with more information about the topics covered in the training. Perhaps they can help you as well while studying for your exam. Keep in mind that the overview is valid for the C version of the course.

General Information:

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The new Self Service Portal for System Center 2012 R2 Service Manager and my experiences installing and using it so far – UPDATED

Update (December 11th 2015): Today Microsoft released a hotfix for the Self Service Portal, the hotfix (KB3124091) can be downloaded from Microsoft Download here.

The corresponding KB article at time of writing isn’t available yet. I did an installation in my lab environment though and the most annoying issues are solved Please read the full article to get an idea of what was solved.

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Distributing content to Distribution points and Distribution point groups in ConfigMgr 2012

With the release of System Center 2012 Configuration Manager, Microsoft introduced the distribution point groups functionality. Distribution point groups provide a logical grouping of distribution points and collections for content distribution as described in the following Technet Article: Configuring Content Management in Configuration Manager, Create and Configure Distribution Point Groups

A Distribution Point can be made member of one or more Distribution Point Group, based on the content deployed to that Distribution Point Group and whether the Distribution Point is member of that group, the Distribution Point receives content which is defined for the Distribution Point group.

When distributing content you have the ability to choose whether you want to distribute to a either a Collection/Collections, Distribution Point or Distribution Point Groups. This is actually the point where things start to go wrong, since depending on who is performing the distribution of the content, different options are chosen.Read More

Installing the Service Manager Self Service Portal (SSP) on Windows Server 2012 R2

When Microsoft released System Center 2012 R2 Service Manager in October 2013, I was quite suprised that the server the webparts for the Self Service Portal only were supported on SharePoint 2010. At that time, installing SharePoint 2010 was only supported on Windows Server 2008 R2.

Luckely somewhere around May 2014 Microsoft released Service Pack 2 for SharePoint 2010 allowing the installation of SharePoint 2010 on top of Windows Server 2012 R2. Support statement was made in KB2724471: SharePoint 2010 support for Windows Server 2012 and Windows Server 2012 R2. And also Microsoft supports running the SharePoint Web Part on top of Windows Server 2012 R2 as stated in the Software Requirements for System Center 2012 – Service Manager. Installing the SharePoint web parts on SharePoint 2013 still isn’t supported, let’s hope a future update will bring this support, and that hopefully in the next version of the product we have another solution which is pure HTML based.Read More

SCSM 2012: Failed to execute Submit Operation, event id 26319

At a customer of mine a issue with Incident Requests in System Center 2012 R2 Service Manager was reported. Some users reported that they received the error:”Failed to execute Submit operation. Fix the reported error before… – The user <domain>\<accountname>  does not have sufficient permission to perform the operation.

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Full error in the console was:

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Service Manager Related Links

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Next WMUG NL Webinar announced with Johan Arwidmark

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Last week we announced our next Windows Management User Group Netherlands Webinar. On May the 6th we have invited Enterprise Client Management MVPs Johan Arwidmark to talk with us about OSD – MDT 2013 & ConfigMgr 2012 R2 highlights.

Johan Arwidmark is the Chief Technical Architect with Knowledge Factory. He is a consultant, author and all-around geek specializing in Systems Management and Enterprise Windows Deployment Solutions.

In addition to his consulting role, Johan present trainings and speaks at several conferences each year, including TechEd around the world. He is also actively involved in communities like deploymentresearch.com and myitforum.com, and he has been awarded Microsoft Most Valuable Professional (MVP) for eight years.

Johan is known for an energetic and humorous style, tackling complex concepts using simple “Real World” scenarios and lots of live demos. His areas of expertise include: Enterprise Windows Deployment Tools and Solutions, ConfigMgr, MDT, WinPE, USMT, and WDS.

See for more information our WMUG NL website: http://wmug.nl/2014/04/08/wmug-nl-webinar-3-2014-osd-mdt-2013-configmgr-2012-r2-highlights-hosted-by-johan-arwidmark/

Next WMUG NL meeting announced with Kent Agerlund and Brian Mason

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Last week we announced our next Windows Management User Group Netherlands meeting. On May the 22nd we have invited Enterprise Client Management MVPs Kent Agerlund and Brian Mason to talk with us about Patch Management.

Kent is joining us from Denmark to talk with us about third party software updates with System Center 2012 R2 Configuration Manager. Kent works for Coretech and travels around the world to do consulting jobs, teach people everything about Enterprise Client Management and speaks on conferences like TechEd, IT/Dev Connections and the Microsoft Management Summit.

Brian works for a large financial services company called Wells Fargo in the United States of America. Brian manages with his team more than 360.000 clients. He will learn us the do’s and don’t about Software Updates (via Configuration Manager) in a real enterprise environment. Brian speaks a lot at his user group and spoke in the past at conferences like the Microsoft Management Summit.

See for more information our WMUG NL website: http://wmug.nl/2014/04/08/22-mei-wmug-nl-bijeenkomst-3-2014-patch-management-software-updates/

Implementing RBAC in System Center 2012 R2 Service Manager

This blogpost will detail my experiences and insights gained from implementing Role Based Access Control (RBAC) in a System Center 2012 R2 Service Manager environment.

Overview:

After installing Service Manager a couple of so called User Roles are created:

  • Report User
  • End User
  • Read-Only Operator
  • Activity Implementer
  • Change Initiator
  • Incident Resolver
  • Problem Analyst
  • Change Manager
  • Advanced Operator
  • Author
  • Workflow
  • Administrator

In its simplest form you should simply add Active Directory groups to one of the groups above and users member of that group will receive the corresponding rights. Microsoft has outlined what each User Role profile can do in the following article on TechNet: Appendix A – List of User Role Profiles in System Center 2012 – Service Manager – http://technet.microsoft.com/en-us/library/hh495625.aspx

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WMUG NL Meeting on subject Monitoring on the 12th of February

On Wednesday evening the 12th of February the Windows Management User Group Netherlands is organizing a new event. This time the subject throughout the evening will be monitoring, and for this we have found three excellent and knowledgeable speakers on the monitoring subject.

We start with Stefan Stranger, who will talk about using PowerShell with System Center 2012 R2 Operations Manager. Second Dieter Wijckmans who comes all the way from Belgium will talk about monitoring applications which reside in the cloud. And third we have Dennis Rietvink from Savision who is going to talk about Business Service Management for System Center Operations Manager.

This evening our host will be VXCompany in Baarn. You can find more information about the event on the WMUG NL homepage here:  http://wmug.nl/2014/01/30/programma-wmug-bijeenkomst-12-februari-bekend/. We hope to meet you there !